eebet Casino Privacy Policy

This Privacy Policy ("Policy") describes how eebet Casino ("eebet," "we," "us," or "our"), operating through the website eebet.live, collects, processes, stores, and protects the personal data of its registered players and website visitors ("you" or "Data Subject") in the Republic of the Philippines.

eebet is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

By registering an account on eebet or continuing to use the eebet platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the eebet platform.

eebet collects the following categories of personal data, depending on your interaction with the platform:

eebet does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable anti-money laundering or responsible gaming regulations.

eebet collects personal data through the following means:

• Direct submission: Information you provide when registering an eebet account, completing KYC verification, making deposits or withdrawals, or contacting customer support.
• Automated collection: Technical data collected automatically when you visit eebet.live, including IP address, browser type, device identifiers, and session activity via cookies and similar tracking technologies.
• Third-party sources: Identity verification data from licensed KYC/AML service providers; payment data from e-wallet and banking partners such as GCash and Maya; fraud prevention data from security service providers.
• Regulatory sources: Data received from PAGCOR or other competent Philippine authorities in connection with regulatory compliance obligations.

eebet processes your personal data for the following purposes:

• Account management: To create, maintain, and administer your eebet player account, including identity verification and age confirmation (21+ requirement).
• Service delivery: To provide access to eebet games, process deposits and withdrawals, and deliver customer support.
• Legal and regulatory compliance: To fulfill obligations under Philippine anti-money laundering laws (AMLA), PAGCOR regulations, and the Data Privacy Act of 2012.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited conduct.
• Responsible gaming: To monitor gaming patterns and apply responsible gaming tools such as deposit limits and self-exclusion where appropriate.
• Communications: To send transactional notifications, account alerts, and — where you have opted in — promotional communications about eebet offers.
• Platform improvement: To analyze aggregated usage data and improve the performance, features, and user experience of the eebet platform.

eebet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by Philippine law.

eebet processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given clear, informed, and freely given consent to the processing of your data for a specific purpose, such as receiving promotional communications.
• Contractual necessity: Where processing is necessary to perform the contract between you and eebet — specifically, to operate your player account and deliver gaming services.
• Legal obligation: Where processing is required to comply with a legal obligation applicable to eebet, including PAGCOR licensing requirements, AMLA obligations, and NPC directives.
• Legitimate interests: Where processing is necessary for eebet's legitimate interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and freedoms.

eebet does not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:

• Service providers: Licensed third-party vendors who assist eebet in operating the platform, including KYC/identity verification providers, payment processors (GCash, Maya, BPI, BDO, and other Philippine banks), IT infrastructure providers, and customer support platforms. All such providers are bound by data processing agreements and are prohibited from using your data for their own purposes.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine government authorities, where disclosure is required by law or regulatory directive.
• Law enforcement: Philippine law enforcement agencies, where eebet is legally compelled to disclose data in connection with a criminal investigation or court order.
• Business transfers: In the event of a merger, acquisition, or sale of eebet's business assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

eebet uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze site usage. The following types of cookies may be used:

• Essential cookies: Required for the eebet platform to function correctly, including session management and security tokens. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect aggregated, anonymized data about how players interact with eebet, helping us identify areas for improvement. No personally identifiable information is included in analytics reports.
• Preference cookies: Store your platform preferences such as language settings and display options to personalize your eebet experience.
• Marketing cookies: Used only where you have explicitly opted in to receive personalized promotional content from eebet. You may withdraw this consent at any time through your account settings.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to use certain features of the eebet platform, including the eebet Login function.

eebet retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active eebet account plus a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine anti-money laundering regulations.
• Gaming activity data: Retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes.
• Customer support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
• Technical and log data: Retained for up to twelve (12) months for security monitoring and fraud prevention purposes.

Upon expiry of the applicable retention period, eebet will securely delete or anonymize your personal data in accordance with NPC-approved data disposal procedures.

eebet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and eebet servers.
• AES-256 encryption for sensitive data stored in eebet databases.
• Multi-factor authentication options for player account access.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis.
• 24/7 security monitoring and automated intrusion detection systems.
• Regular staff training on data privacy obligations and security best practices.

While eebet takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your eebet account and to enable any available two-factor authentication features.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by eebet:

• Right to be informed: The right to know what personal data eebet collects about you and how it is used — which is the purpose of this Policy.
• Right of access: The right to request a copy of the personal data eebet holds about you, including information on how it has been processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data in your eebet account.
• Right to erasure: The right to request deletion of your personal data, subject to eebet's legal retention obligations under AMLA and other applicable regulations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe eebet has violated your data privacy rights.

To exercise any of the above rights, please contact eebet's Data Protection Officer using the contact details provided in Section 13 of this Policy. eebet will respond to all verified data subject requests within fifteen (15) business days of receipt.

The eebet platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. eebet does not knowingly collect personal data from individuals under the age of 21.

If eebet becomes aware that personal data has been collected from a person under 21 years of age, such data will be immediately deleted and the associated account will be permanently closed. If you believe that a minor has registered on the eebet platform, please contact our support team immediately so that appropriate action can be taken.

eebet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. Where changes are material, eebet will notify registered players via email or an in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how eebet protects your personal data. Your continued use of the eebet platform following any update constitutes your acceptance of the revised Policy.

eebet has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the eebet DPO:

Data Protection Officer — eebet Casino
Email: [email protected]
General Support: [email protected]
Response Time: Within 15 business days of receipt of a verified request
Operating Hours: 24/7, including Philippine public holidays

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information on how to file a complaint is available through the NPC's official channels.

eebet Casino · eebet.live · Serving Filipino players nationwide · Compliant with RA 10173 (Data Privacy Act of 2012)